Job Title: Geospatial Associate -Sales & Order Fulfillment Specialist

Company Background: Waypoint Technology Group, LLC (Waypoint) is a growing firm dedicated to providing our customers with the latest GNSS and Optical/Robotic Surveying and Mapping/GIS technology through product sales, rentals, training, technical support, and related consulting services. Our company is primarily engaged as a regional distributor for Trimble, Inc., a worldwide leader in the Geospatial industry, and our principal sales territory with Trimble encompasses all of New York and New England, along with New Jersey. We have successfully operated as an authorized Trimble reseller for over 25 years and are one of only 12 Trimble distributors currently based in the United States.  We serve a variety of markets, including surveying, engineering, architectural, and many other types of design/build-related industries.

Job Description: Waypoint seeks a qualified, motivated, detail-oriented professional to join our team as a Geospatial Associate -Sales and Order Fulfillment Specialist. This position is integral to the company's growth and presents a unique opportunity to work with a wide range of clients and product lines.  

The successful candidate will coordinate sale orders and fulfillment with our sales team and clients. Additionally, this individual will maintain client registrations for hardware warranty and software maintenance and coordinate proactive outreach to our clients regarding renewals and similar opportunities.

Key Responsibilities:

• Support the fulfillment of client sales and e-commerce orders.

• Respond to incoming customer sales inquiries via phone, email, and the Waypoint website.

• Update and maintain Waypoint’s product registration system database and communicate with clients regarding hardware warranty and software maintenance expiration dates.

• Identify and coordinate new warranty and software sales opportunities with Waypoint sales consultants and clients.

Qualifications:

• College degree, preferably a bachelor’s degree.

• A minimum of 2-5 years of experience in a related position and field is preferred.

• Relevant experience in the Geospatial industry and existing knowledge of Trimble products and solutions is preferred but not explicitly required.

• Strong technical skills to develop programs and systems to improve operation efficiencies. • Proficient in Microsoft Office Suite.

• The ability to lift items to 50 pounds.

• This is an in-person position.

Compensation and Benefits: The starting pay rate for this position is $27.00 - $32.00 per hour, based on experience. Additionally, there is the opportunity to earn additional compensation during the year based on overtime and performance.  

In addition, the following employee benefits would be offered:

• 15 paid vacation days in the first year of employment, increasing to 20 days per year after five years.

• 40 hours of paid sick time per year.

• Health insurance coverage: Waypoint covers 70 percent of individual and family plan premiums.

• Eligibility to participate in a company-sponsored retirement plan within two years of employment or sooner: Company matches up to 4%.

• Eligibility to participate in a periodic incentive bonus program, whereby you could receive discretionary bonus payments based on personal performance and company profitability. • Participation in the Professional Development program: The company covers the cost of essential training and potentially the shared cost of other mutually beneficial discretionary training and education.

• An evaluation will be performed after six months of employment. At that time, we will reassess the salary level and benefits and make any appropriate adjustments based on progress and performance. If you meet the requirements and are excited about this opportunity, please submit your resume and cover letter for consideration. We look forward to hearing from you! 

We are currently hiring in Albany, NY! This highly developed market is looking for the next great lead technician to join the team.

Are you friendly, thoughtful, charismatic and have an interest in cycling

Do you have a nuanced opinion on whether to call it a hex key or an Allen key?

If you answered yes, you might be exactly who we’re looking for. Welcome to velofix - a brand whose DNA is actively defined by challenging the status quo of what it means to be a "bike shop", and redefining how service, products and bikes are delivered to the rider. Every day we connect with riders, we work to deliver the highest degree of professionalism, trust and transparency possible. We deliver an EXPERIENCE to riders that makes them fall in love with what we do and keeps them coming back and advocating for us every day. At velofix, the Rider Support Technician is so much more than a bike mechanic. We see this role as the face of our brand, someone who is constantly encouraging people to ride more, and the person making sure our company is presented at its best every day. The daily task list of a Rider Support Technician is exciting and broad. You would be responsible for managing the Mobile Bike Shop, visiting riders at their home or work, servicing their bikes, supporting corporate/fleet customers, delivering swanky news bikes, attending and supporting events. If this sounds like your jam, we can’t wait to meet you. What we’re bringing to you:

• Control your own environment - "own your own shop"! We have created a platform with the Mobile Bike Shop which allows you to dial things in just the way you want. Take pride in your space every day and don't worry about others "shuffling" your tools around!

• Top 10% Hourly Pay. We monitor industry standards in every market to make sure we’re paying in the top 10%.

• Keep all your gratuities. We’ve built a simple way for riders to offer gratuities and when they do, it’s all yours. Tips often equate to $3-$7 an hour on top of quoted hourly wage.

• Product discounts

• A robust training plan

• Flexible hours

• All tools are provided by velofix

• An internal support team that is super fast, friendly, and ready to help you solve any issue

What you’re bringing to us:

• Bicycle industry experience - you have recently worked or are actively working in the industry in a mechanical capacity

• A desire to talk with people and share your passion for cycling

• Strong work ethic. We’re not looking for 90 hours a week, just a commitment to be fully engaged when you are at work

• Dependability and Positive attitude & charisma

• Self-motivated. We’re trusting you to do you. But at the same time, do the right thing.

• Team-oriented

• Professional, reliable, & fast-paced communication skills

Job Types: Full-time, Part-time Pay: $22.00 - $26.00 per hour

• Employee discount

• Flexible schedule

• Paid time off

Schedule: • 10 hour shift • 8 hour shift

Experience: • Bike Mechanic: 3 years (Required)

License/Certification: • Driver's License (Required) Work Location: In person

Mechanic to work on both Residential and Commercial Equipment, both large and small engine equipment, including lawnmowers and snowblowers ( in season).  Qualified Candidate must be able to build, service and repair power equipment.  Paid Certifications and Training through out the year.  Full Time position that includes hours on Saturdays.  Over time potential, paid health Insurance and year end bonus available.  Must have valid Drivers License and reliable transportation.